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Carl R. Rogers, A Way of Being, Boston: Houghton Mifflin Company, 1980. P. 116.

Jim Collins, Good to Great: Why Some Companies Make the Leap… and Others Don’t, London: Random House, 2001, P. 197–204.

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Paul Ekman, Emotions Revealed, London: Orion Books, 2004, P. 51–52.

Craig Hassed, Mindfulness, Well-Being and Performance, Neuroleadership Journal 1, 2008. P. 1–7.

S. I. Dworkin, S. Mirkis and J. E. Smith, Response-Dependent Versus Response-Independent Presentation of Cocaine: Differences in the Lethal Effects of the Drug, Psychopharmacology 117/3, 1995). P. 262–266.

Robert M. Sapolsky, Stressed-Out Memories. A Little Stress Sharpens Memory. But After Prolonged Stress, the Mental Picture Isn’t Pretty, Scientific American Mind, September – October 2011.

Ernesto Rossi, The Psychobiology of Gene Expression: Neuroscience and Neurogenesis in Therapeutic Hypnosis and the Healing Arts, New York: W. W. Norton Professional Books, 2002.

Craig Hassed, Know Thyself: Stress Relief Program, Melbourne: Michelle Anderson Publishing, 2002.

Anders K. Ericsson, Michael J. Prietula, Edward T. Cokely, The Making of an Expert, Harvard Business Review, July – August 2007.

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Bill Fischer and Andy Boynton, The Idea Hunter: How to Find the Best Ideas and Make Them Happen, San Francisco: Jossey-Bass, 2011. P. 25.

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Vilayanur S. Ramachandran, The Tell-Tale Brain: A Neuroscientist’s Quest for What Make Us Human. A Brief Tour of Human Consciousness, New York: W. W. Norton & Co, 2011). P. 134–135.

Daniel Goleman, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business Review Press, 2002. P. 327–332.

Dennis Reina and Michelle L. Reina, Trust and Betrayal in the Workplace: Building Effective Relationship in Your Organization, revised and expanded, 2nd edition, San Francisco: Berrett Koehler, 2006.

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Carl R. Rogers, A Way of Being. P. 116.

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По словам одного из них: «Потери довлеют сильнее, чем достижения. Эта асимметричность силы позитивных и негативных ожиданий или опыта имеет эволюционную историю. У организмов, имеющих дело скорее с угрозами, чем с возможностями, больше шансов на выживание и воспроизведение». Daniel Kahneman, Thinking, Fast and Slow, New York, Farrar, Straus and Giroux, 2011. P. 282.

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David Rock, SCARF: A Brain-Based Model for Collaborating with and Influencing Others, NeuroLeadership Journal, 1, 2008; также доступно по ссылке, accessed January 12, 2012).

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Возьмем, к примеру, исследования Лосады и Хифи, которые обнаружили, что команды, предпочитающие вопросы защите, демонстрируют лучшие результаты (Marcial Losada and Emily Heaphy, The role of positivity and connectivity in the performance of business teams: A nonlinear dynamics model, American Behavioural Scientist 47, 2004. P. 740–765). Это предпочтение, отданное умению слушать и задавать вопросы, можно также уподобить лидерству-служению Гринлифа (Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, New York: Boston: Paulist Press, 2002), стилям лидерства и наставничества Гоулмана, Бояциса и Макки (Daniel Goleman, Annie McKee and Richard E. Boyatzis, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business Review Press, 2002) и восприимчивому лидерству Шривастры и Куперрайдера (Suresh Srivastra and David L. Cooperrider, Appreciative Leadership and Management, San Francisco: Jossey-Bass, 1999).

Другие источники: Ingrid Bens, Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants and Trainers, with CD, New and Revised Edition, San Francisco, Jossey-Bass, 2005), Mark Goulston, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, New York: American Management Organization, 2010) и Madelyn Burley-Allen, Listening: The Forgotten Skill: A Self-Teaching Guide, Chichester: Wiley, 1995).

Randy Pausch and Jeffrey Zaslow, The Last Lecture, New York: Hyperion, 2008. См. также: http://www.thelastlecture.com, accessed January 12, 2012.

Плюшевый тигр Тигра и плюшевый ослик Иа‑Иа – персонажи детских книг А. А. Милна о Винни-Пухе. Тигра прыгучий, гиперактивный, болтливый, редко грустит и унывает. Иа‑Иа двигается медленно, изнывает от усталости, говорит очень мало и видит жизнь в негативном свете.

Elizabeth J. Carter and Kevin A. Pelphrey, Friend or foe? Brain Systems Involved in the Perception of Dynamic Signals of Menacing and Friendly Social Approaches, Journal of Social Neuroscience 3, 2008. P. 151–163.

Carol S. Dweck, Self-Theories: Their Roots in Motivation, Personality and Development. Essays in Social Psychology, Philadelphia, PA: Taylor & Francis, 2000.

Roy Baymeister, Willpower: Rediscovering the Greatest Human Strength, New York: Penguin Press, 2011.

Yuichi Shoda, Walter Mischel and Philip K. Peake, Predicting Adolescent Cognitive and Self-Regulatory Competencies from Preschool Delay of Gratification, Developmental Psychology 26 (6), 1990. P. 978–986.

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler. Influencer: The Power To Change Anything, New York: McGraw-Hill, 2008. P. 116.

Peter Meyers and Shann Nix, As We Speak: How to Make Your Point and Have It Stick, New York: Atria Books, 2011. P. 155.